{"id":15362,"date":"2024-07-29T22:44:03","date_gmt":"2024-07-29T19:44:03","guid":{"rendered":"https:\/\/eoal.org.cy\/?p=15362"},"modified":"2026-04-21T14:37:44","modified_gmt":"2026-04-21T11:37:44","slug":"important-customers-information","status":"publish","type":"post","link":"https:\/\/eoal.org.cy\/en\/important-customers-information\/","title":{"rendered":"Important Customers’ Information"},"content":{"rendered":"

We are pleased to inform you that as of July 1, 2024, Water, Sewerage, Solid Waste Management and Licensing for Property Development services are now provided by a new single local entity, the District Local Government Organization of Larnaka (DLGOL) established with the aim of servicing the public faster and reducing bureaucracy.<\/span><\/p>\n

The DLGOL \u00a0has takeover \u00a0the services provided by the, now abolished, Larnaka Water Board and Larnaka Sewerage and Drainage Board, the The Council for the Exploitation of the Places of Disposal or Utilization of Household Waste in the Larnaka\u00a0 District (the latter will apply from 2027, except for the operation and management of Green Points which are immediately\u00a0 taken over by the EOAL). Also, the DLCOL has taken over the operation of property development licensing, which before 1st<\/sup> July 2024, was performed by the District Housing and Town Planning Office,\u00a0 Municipalities and the District Administration Office.<\/span><\/p>\n

You can access more information about the DLGOL services through our website eoal.org.cy<\/a>, email us at csd@eoal.org.cy<\/a> or call our 24-hour helpline at 24 501 000.<\/span><\/p>\n

To introduce you to the DLGOL, here is a summary of useful information that may be of help.<\/span><\/p>\n

Service Points<\/strong><\/span><\/p>\n

Customer service points opening hours:<\/span><\/p>\n\n\n\n\n\n\n\n
\u00a0<\/strong><\/span><\/td>\nWater -Sewerage<\/strong><\/span><\/p>\n

\u00a0<\/strong><\/span><\/td>\n

\u00a0Licensing<\/strong><\/span><\/td>\n<\/tr>\n
Services<\/strong><\/span><\/td>\n\u2022 Pay\u00a0 bills, issue transfer clearance, , change account details, etc<\/span><\/p>\n

\u2022 Technical issues – new installations, plot separation,\u00a0 connection to the Sewerage System, etc<\/span><\/p>\n

\u2022 Faults \u2013 Complaints<\/span><\/td>\n

\u00b7\u00a0 Urban Planning<\/span><\/td>\n\u00b7\u00a0 Building Permit<\/span><\/td>\n<\/tr>\n
Address <\/strong>& <\/strong>Opening Hours<\/strong><\/span><\/td>\n\u00b7\u00a0 12 \u0391damantiou Korai Str., 6010 Larnaka (former Larnaka Water Board offices)<\/span><\/p>\n

\u00b7 Monday \u2013 Friday, 07:45 \u2013 14:00<\/span><\/p>\n

\u00b7\u00a0 Citizens\u2019 Service Centre of Larnaka, 11 Andrea Miaouli Street (off Makariou\u00a0 Avenue) \u00a06017 Larnaka<\/span><\/p>\n

Monday \u2013 Friday, 07:45 \u2013 14:00<\/span><\/td>\n

\u00b7\u00a0 104 Stratigou Timagia, Larnaka 6051 (former Department of Town Planning and Housing – Larnaka District Office<\/span><\/p>\n

\u00b7\u00a0 Tuesday and Friday, 11:30 \u2013 14:00<\/span><\/p>\n

(Visit by appointment only, to book call at 24 501 000)<\/span><\/td>\n

\u00b7\u00a0 3 Artemidos Avenue, Artemidos Court, Larnaka, 6020<\/span><\/p>\n

\u00b7\u00a0 Monday and Thursday, 11:30 \u2013 14:00<\/span><\/p>\n

(Visit by appointment only, to book call at 24 501 000)<\/span><\/p>\n

 <\/td>\n<\/tr>\n

\u03a4elepho<\/strong>ne<\/strong><\/span><\/td>\n24 501 000<\/span><\/p>\n

(available on a 24-hour basis)<\/span><\/td>\n

24 501 000<\/span><\/p>\n

7:30-15:00<\/span><\/td>\n

24 501 000<\/span><\/p>\n

7:30-15:00<\/span><\/td>\n<\/tr>\n

Email<\/strong><\/span><\/td>\n\u00b7\u00a0 csd@eoal.org.cy<\/a> \u2013bills, charges, \u00a0or submission of suggestions\/ complaints<\/span><\/p>\n

\u00b7\u00a0 tsd@eoal.org.cy<\/a> \u2013 for technical issues<\/span><\/p>\n

\u00b7\u00a0 om@eoal.org.cy<\/a> \u2013 for faults<\/span><\/td>\n

 <\/p>\n

upd@eoal.org.cy<\/a><\/span><\/td>\n

 <\/p>\n

 <\/p>\n

bd@eoal.org.cy<\/a><\/span><\/p>\n

 <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n\n\n\n\n\n\n\n\n
\u00a0<\/strong><\/span><\/td>\nGreen Points<\/strong><\/span><\/td>\n<\/tr>\n
Services<\/strong><\/span><\/td>\n\u00b7\u00a0 Disposal of \u00a0specified domestic waste<\/span><\/td>\n<\/tr>\n
Locations<\/strong><\/span><\/td>\n\u0391radippou<\/span><\/p>\n

 <\/td>\n

Athienou<\/span><\/p>\n

 <\/td>\n

Dromolaxia<\/span><\/td>\nPyrga<\/span><\/p>\n

 <\/td>\n

Kofinou<\/span><\/p>\n

 <\/td>\n

Anafotia<\/span><\/p>\n

 <\/td>\n<\/tr>\n

Opening Hours<\/strong><\/span><\/td>\nMonday \u2013 Saturday, 07:00 \u2013 19:00<\/span><\/p>\n

Sunday, 09:00 \u2013 15:00<\/span><\/p>\n

 <\/td>\n

Monday \u2013 Saturday, 09:00 \u2013 20:00<\/span><\/p>\n

Sunday, 09:00 \u2013 15:00<\/span><\/p>\n

 <\/td>\n

Monday \u2013 Saturday, 07:00 \u2013 18:00<\/span><\/p>\n

Sunday, 09:00 \u2013 15:00<\/span><\/p>\n

 <\/td>\n

Monday \u2013 Saturday, 08:30 \u2013 19:00<\/span><\/p>\n

Sunday, 08:30 \u2013 13:00<\/span><\/p>\n

 <\/td>\n

Wednesday, 09:00 \u2013 18:00<\/span><\/p>\n

Saturday,\u00a0 09:00 \u2013 16:00<\/span><\/td>\n

Wednseday, 09:00 \u2013 18:00<\/span><\/p>\n

Saturday,\u00a0 09:00 \u2013 16:00<\/span><\/td>\n<\/tr>\n

Telephone<\/strong><\/span><\/td>\n24 501 000<\/span><\/td>\n<\/tr>\n
Email<\/strong><\/span><\/td>\nom@eoal.org.cy<\/a>\u00a0<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

General information about water and sewerage bills<\/strong><\/span><\/p>\n

You can access more information about fees, rights and charges and the issuance of certificates for transfer purposes on our website at eoal.org.cy<\/a><\/span><\/p>\n